This privacy policy describes how ABC Tribologie, the company operating the TriboMeca brand, collects and uses the personal data of visitors to and customers of the tribomeca.com website.
Data Controller
ABC Tribologie, SAS with share capital of €10,000, registered office at 6 rue d'Armaillé, 75017 Paris, France SIRET 984 021 410 00019 Contact: contact@tribomeca.com.
Data Collected
We collect data you provide to us directly (name, postal address, email address, phone number, payment information when placing an order) as well as technical data related to your browsing (IP address, browser type, pages visited) via cookies and audience measurement tools.
Purposes of Processing
This data is used to: process and deliver your orders, manage your customer account, respond to your requests, send you marketing communications if you have consented to this, and improve our website and services.
Legal Basis
Depending on the case, processing is based on performance of the sales contract, your consent (marketing communications, non-essential cookies), or our legitimate interest (website security, service improvement).
Data Recipients
Your data may be shared with the technical service providers necessary for the website to operate: Shopify International Limited (e-commerce platform and hosting), our marketing email provider (Klaviyo), and the carriers responsible for delivering your orders. These providers use your data only for the purposes we entrust to them.
Retention Period
Data related to your orders is kept for as long as required by legal and accounting obligations (10 years for commercial documents). Your customer account data is kept until your account is deleted or for 3 years after your last interaction with us.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, object to, and port your personal data. You can exercise these rights by contacting us at contact@tribomeca.com. You also have the right to lodge a complaint with the French data protection authority (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr.
Cookies
The site uses cookies necessary for its operation as well as audience measurement and marketing cookies. You can manage your preferences via the consent banner shown on your first visit.
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.
Changes to This Policy
This policy may be updated. The applicable version is the one published on this page on the date of your visit.
Last updated: October 9, 2026